I am interested in meeting Dr. Ariel prior to scheduling my first session (Initial Assessment). Is that possible?

Yes, of course! Please complete our Contact Us Form to request to schedule a free 15-minute phone consultation with Dr. Ariel. We will respond to your respond to your request within 1-2 business days.


What should I expect from the 15-minute phone consultation?

Dr. Ariel will ask you to briefly share what you are looking for in therapy, then she will share important information about working with her. You will also have some time to ask a few questions. If you and Dr. Ariel decide that you would like to work together, Dr. Ariel will ask you to complete New Patient paperwork prior to your first scheduled session.


I am ready to schedule my intake appointment. How can I do that?

Please complete the Intake Request Form to get started. We can't wait to meet you!


Can I meet with Dr. Ariel if I do not live in Illinois?

This depends on your permanent physical state of residence. Dr. Ariel can meet with individuals in Illinois as well as those in 39 participating PSYPACT states. Check to see if your state is participating in PSYPACT here


Do you accept my insurance?

Dr. Ariel is an out of network provider for all insurance companies. This means that you would pay for your care with Dr. Ariel out of pocket. Payment is due at the time of service. Upon request, we can provide you with a superbill for your sessions that you may use to seek reimbursement directly from your insurance company. However, please note that insurance companies determine client coverage/reimbursement rates for out of network providers. Reimbursement can range from 0-100% and is not guarenteed. If you are interested in seeking reimbursement, please contact the phone number on the back of your insurance card to inquire about your out of network mental health benefits. Note for non-IL residents: Your plan may not cover services from out-of-area providers. If your insurance or other managed care provider does not cover services from out-of-area providers, you will be solely financially responsible for your service fees. Please contact your insurance company prior to your first appointment in order to determine whether your sessions will be eligible for reimbursement.


Additionally, some clients prefer not to utilize their insurance at all and self-pay without the desire for insurance reimbursement, due to personal desire to maintain the privacy of their treatment records and diagnoses. If you choose to opt-out of insurance coverage and obtain care with Dr. Ariel without seeking reimbursement from your insurance, Dr. Ariel will provide you with a Good Faith Estimate of your services for your financial planning.


How do I pay for my session?

Full payment is due at the time of service. We accept payment through most major credit/debit cards and HSA/FSA card. Credit/debit card information must be provided prior to your first session to secure your appointment time. We require a card on file to cover session fees, late cancellation, and no-show fees. Your information is stored in a secure, confidential online platform. 


I would like to apply for or I have been accepted into the Lotus Therapy Fund program with The Asian Mental Health Collective. I would like to use LTF to begin care with Dr. Ariel. What is the process for using my vouchers?

Lotus Therapy Fund provides 8 sessions of free therapy to individuals in need, matching them with an Asian therapist with availability to see new patients. Please visit https://www.asianmhc.org/info-for-ltf-recipients/ to apply and learn more. If you have any outsanding questions about your participation in the Lotus Therapy Fund program, please email therapy@asianmhc.org directly. To begin care with Dr. Ariel, please complete the Intake Request Form; please include your unique ID to verify LTF program acceptance.


What is your cancellation policy?

If the request to cancel your session is received via email more than 24 hours before your appointment, there is no fee. If the request to cancel your session is received less than 24 hours or you do not attend your scheduled therapy appointment, you will be required to pay the full cost of your session. Please note: insurance companies will not reimburse missed appointment fees.


Do you offer in-person therapy appointments?

Therapy, consultation, and supervision services are primarily being held virtually through a HIPAA-compliant platform. Clients must reside in the state of Illinois or a participating PSYPACT state to participate in individual or couple therapy sessions. However, upon request, Dr. Ariel can meet with individuals and couples in Burr Ridge, IL (In-Person Office Visit location: 7055-C Veterans Blvd, Burr Ridge, IL 60527).

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